Home' Intouch : In Touch Autumn 2017 Contents AUTUMN 2017 IN TOUCH 3
Welcome to the 100th edition of In
To u c h. What a wonderful milestone
this is! Since the first newsletter was
printed in July 1982, when we were
known as the Alzheimer’s Disease
and Related Disorders Society
(ADARDS), we have enjoyed keeping
you informed about the latest
activities of Alzheimer’s Australia
NSW, alongside national and global
developments relating to dementia.
Our 100 editions also reflect 35 years of dedicated
service to people living with dementia, their families and
carers. They reflect more than three decades of work in
advocacy, awareness-raising, education, the provision
of dementia-related information and the delivery of the
highest quality support services. It has been our pleasure
to share all of this with you, to keep you informed and to
keep you connected.
Alzheimer’s Australia NSW recently went through an
accreditation review, and I’m proud to report that we
passed with flying colours. We were recognised for our
strong commitment to quality through the development
and continual improvement of our systems and processes.
To support this, we participated in a voluntary accreditation
program against Health and Community Service Standards,
with the most recent review taking place in November 2016.
The outcome of the review was incredibly positive. All 18
standards were met, with four being given an ‘Exceeded’
rating. This is a rare achievement, with this rating only
being granted where best practice is demonstrated.
The areas achieving this rating relate to service
assessment and planning at a state, community and
individual level, collaborations and partnerships, promotion
of evidence -based good practice in the sector and
community capacity building.
One quote from the overall accreditation summar y
read: “A key to the organisation’s success is the strong
connection to the community in which it operates, and the
dedication and commitment of the Board, management
As mentioned in the Chair’s message, planning for the
national unification of our organisation is well underway.
Discussions with all state and territory offices are
progressing well, and we are confident that we are working
towards a strong, unified, national organisation that will
best benefit people with dementia, their families and
carers into the future. We’ll keep you informed with all the
developments as they come.
I hope you enjoy this edition of In Touch, and I thank you
for your ongoing support.
The Hon. John Watkins AM
CEO, Alzheimer’s Australia NSW
This month marks the 100th
edition of our I n To u c h magazine.
For more than 30 years,
Alzheimer’s Australia NSW has
expanded its reach and impact,
and the back editions of In Touch
(some of which you can see on
the following news pages) provide
a wonderful record of our growth,
activities, hopes and discussions.
It is a quality publication that is
lovingly put together by a caring and knowledgeable
team who aim to ensure that people with dementia,
their carers and families are always at the heart of the
work that we do.
In my previous column, I talked about the exciting
changes to the governance and structure of Alzheimer’s
Australia in NSW and nationally. I am pleased to report
that our national Board of Directors, which is composed
of representatives from our state and territory sister
organisations, has continued the process to create
a new, single, unified organisation.
In NSW we believe that the organisation is now at
a level of maturity where such changes will help us to
deliver improved services and support to more people,
more quickly; this change was approved by our members
and the board at our recent Annual General Meeting.
Hand -in-hand with the new structure, the Board of
Directors of Alzheimer’s Australia NSW and the national
Board have agreed with the proposal to change our name
to Dementia Australia. The purpose of the change is
two -fold: to adopt a more inclusive name that describes
all forms of dementia; and to respond to the need to
raise awareness and understanding of dementia among
the public – more specifically among key audiences,
including people living with dementia, carers and donors,
government bodies and corporate sector.
We are all very excited about these positive changes
and will keep you informed of our progress.
On a more local front, our Board of Directors recently
approved a special promotional campaign to help
improve awareness of the National Dementia Helpline.
The helpline is a vital entry point to our many services
We continue to be amazed by just how many people
respond to such awareness campaigns, without which
they are simply unaware of where to go to get the
information, advice or support they need. The campaign
included three main elements: radio, social media and
I am very pleased to report that as a result of the
campaign, calls to the helpline more than doubled
compared to the same period last year, and some days
we had three or four times our usual call volume.
This was an outstanding result, and I thank all staff
involved with the campaign’s development and
execution, especially the helpline team who responded
magnificently to the huge jump in call volume.
Paul Robertson AM
Chair, Alzheimer’s Australia NSW
13/03/2017 11:46 AM
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