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Intouch : In Touch Issue 75
4 In touch Summer 2010 www.alzheimers.org.au News Chinese Dementia Helpline to expand The relocation of a dementia- specific helpline for Chinese- speaking communities in NSW, provided by AlzNSW, is expected to lead to longer operating hours and a better service. The CEO of AlzNSW, The Hon. John Watkins, said the relocation of the service to the Australian Nursing Home Foundation in Burwood is a significant milestone in the provision of the service. "The Helpline will be situated within a major Chinese community in Sydney, which means staff and volunteers will be better supported." The relocation of the service was marked by an official handover function at the Citymark Marigold Restaurant in Sydney on 14 October. About the Helpline Callers who ring the Chinese Dementia Helpline have access to trained, Chinese- speaking volunteers and staff who can give them appropriate, relevant and up-to- date information on memory loss and dementia. This includes on-the-spot telephone counselling and support, and callers can also receive important printed resources about dementia, as well as the services available to help them, in their own language. "Dementia will continue to have a major impact on Chinese-Australian families -- both on those individuals who will develop dementia and on their families and carers," John explained. "That's why the Chinese Dementia Helpline is so important." AlzNSW will continue to support staff and volunteers with training, clinical supervision and resource material to ensure a high standard of service. The Helpline is funded and supported by the Federal Government's National Dementia Support Program through AlzNSW, and is part of the National Dementia Helpline, which is operated by AlzNSW. Chinese Dementia Helpline: 1800 300 386 National Dementia Helpline: 1800 100 500 New staff Welcome to our new faces. Sally O'Loughlin (above left) has taken up the position of regional coordinator for our Hunter office. Sally was previously Support Services Manager in North Ryde. Gary Thomas (above right) has joined the team at Port Macquarie as Regional Coordinator for the Mid North Coast. Heidi Meade is our new Support Services Manager. Heidi comes from another non-government organisation, where she was responsible for managing out-of- home care programs. Teresa Fisher has joined us as National Dementia Helpline Coordinator, with over five years in delivery and management of a telephone counselling service. Michelle Basic has also joined AlzNSW as a CALD project worker, Ann Webb has joined us for the Southern Highland Dementia Mapping Project, and Lynne Keenan, Michelle Ferris and Kareen Doyle have joined us as counsellors on the National Dementia Helpline. A warm welcome to you all. The 4th Biannual Eastern Dementia Network Aged and Dementia Care Symposium took place on Friday 22 October and was a huge success. Over 220 people packed in to the Batemans Bay Soldiers Club to hear about the latest in dementia care. The symposium brought together a range of people involved in dementia care -- from doctors to carers -- to hear about the practical and medical aspects of caring for someone with dementia. "The symposium is an important stepping stone between those dealing with dementia in a clinical setting, and those vital residential and community carers who look after people with dementia every day," said Cath Bateman, Chair of the Dementia Care Symposium Planning Committee. "This was an important opportunity to present the latest research on Alzheimer's disease and other forms of dementia." Speakers included Dr John Worthington, Director of Northern Beaches Stroke and Neurology Service; Dr Mike Bird, Director of the Greater Southern Area Health Service Aged Care Evaluation Unit; and Lyndell Huskins, who works in Early Intervention Services at AlzNSW. The symposium was supported by AlzNSW, Greater Southern Area Health Service, Southern General Practice Network Ltd and Ageing, Disability and Home Care, Department of Human Services NSW. Care symposium
In Touch Issue 74
In Touch Issue 76